Privacy Policy

We recognize that our customers, visitors, users, and others who visit our website (collectively referred to as “Users”) value their privacy. This document therefore contains important information regarding the policies we follow when processing personal data.

Who is the administrator?

The data controller for the website www.virtuel.cz is KARLA spol. s r.o., with its registered office at Zahradní 2004/46D, 792 01 Bruntál, registered in the Commercial Register maintained by the Regional Court in Ostrava, file no. C 828/KSOS (hereinafter referred to as the “Controller”).

How to contact us?

If you have any questions, please email us at: info@aggregaat.cz

When do we process your personal data?

We process your personal data when you submit a contact form, subscribe to our newsletter, or post a comment, in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation) (hereinafter referred to as the “Regulation”). When you submit the contact form, we process the following personal data:

  • Email address
  • First and last name
  • Telephone
  • Message text

This personal data must be processed in order to prepare a service offer, negotiate such an offer, or respond to an inquiry you have submitted. Such processing is permitted under Article 6(1)(b) of the Regulation. The Controller will process this personal data for the duration of contract negotiations, up to a maximum of 1 year from the date of your inquiry, unless you consent to further processing. If you subscribe to our newsletters, we process the following personal data:

  • Email address

Please note that under the Personal Data Protection Act, you have the right to:

We process this personal data for the purpose of sending you marketing communications containing new articles from our blog. We retain your email address for 5 years. We send you commercial communications based on the consent you have provided. You can easily unsubscribe from these communications at any time. Such processing is permitted under Article 6(1)(a) of the Regulation.

Who else might have access to your personal data?

The controller works with other entities (processors) that may have access to your personal data

What are your rights?

Please note that under the Personal Data Protection Act, you have the right to:

Why we use cookies

  • Request information from us about what personal data we process, or request a copy of that personal data,
  • request an explanation from us regarding the processing of personal data,
  • request access to this information from us and have it updated or corrected,
  • request that we delete this personal data – however, such deletion will result in the termination of contract negotiations and will only be carried out if the interests of the joint controllers do not override your right to privacy,
  • If you have any doubts regarding compliance with obligations related to the processing of personal data, please contact us, the Office for Personal Data Protection, or, if necessary, a court.

Cookie Policy

What are cookies?

Cookies are small text files created by a web server and stored on your computer via your browser. When you return to the same website later, your browser sends the stored cookie back, allowing the server to retrieve all the information it previously stored about you. The vast majority of websites use cookies to function properly.

How are cookies classified?

Cookies can be categorized based on who places them on your website, i.e.:

  • First-party cookies – their scope is limited to the domain of the website you are viewing. These cookies are considered safer.
  • Third-party cookies – these are placed via a script from a different domain. This allows users to be tracked across domains. They are often used to evaluate the effectiveness of advertising channels.

Based on their lifespan, cookies can be categorized as follows:

  • Short-term (session cookies) – these are deleted from your computer when you close your browser
  • Persistent cookies – these remain stored even after you close your browser and are only deleted after a very long period of time (which depends on your browser settings and the cookie settings). You can also delete them manually.

Depending on their purpose, cookies can be categorized as follows:

  • Technical – enable basic website functions (e.g., logging in) or page functions (e.g., playing videos, sharing content, etc.)
  • Analytical – used to collect non-anonymous data about user behavior. Based on this data, we can optimize the website to make it easier for you to use.
  • Remarketing cookies – used to target ads at users who have already visited our website.
  • Conversion – these metrics allow us to evaluate the success of our campaigns.

How we use cookies

We use the following cookies on our website:

  • Technical – front-end, short-term. These ensure the basic technical functionality of the website, such as logging in, using services, etc.
  • Google Analytics – first-party, long-term. These are used to generate anonymous statistics about website usage.
  • Google Ads, Google AdWords – first-party, long-term, remarketing, and conversion campaigns.
  • Sklik – third-party, long-term, remarketing, and conversion.
  • Facebook Pixel – first-party, long-term, remarketing, and conversion.
  • Our website uses retargeting technology from the Sklik service operated by Seznam.cz, a.s. This allows us to show our ads to visitors who have already expressed interest in our products on the Seznam.cz, a.s. advertising network. We never store sensitive or personal data in cookies. We may place a user ID in cookies, but this does not allow third parties to identify a specific individual.

How to manage cookies

Delete

You can delete cookies in your browser—they are usually found in the "History" of visited pages.

Blocking

Browsers allow you to block cookies from being stored on your computer. However, doing so will limit the functionality of this website. For information on how to configure cookie settings in your browser, please visit the website of the browser’s provider:

  • Chrome
  • Firefox
  • Internet Explorer
  • Android – various browsers
  • For more information about cookies and how they are used, please visit https://www.aboutcookies.org/.

This website uses Google Analytics

This website uses Google Analytics, a service provided by Google, Inc. (hereinafter referred to as “Google”). Google Analytics uses cookies. Information regarding your use of the website, along with the contents of the cookie, will be transmitted by Google and stored on servers in the United States. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for the website operator, and providing other services related to website activity and internet usage. Google may also provide this information to third parties where required by law or where such third parties process the information on Google’s behalf. The Google Analytics service is extended to include related advertising features provided by Google, namely:

Impression reports in the Google Display Network:

  • remarketing (displaying ads on the Display Network based on products viewed),
  • extended demographic reports (reporting of anonymous demographic data),
  • User ID – a Google Analytics feature that allows us to measure and analyze user behavior across devices. We use a string of numbers or letters as the User ID; we never use personal data that would allow third parties to identify a specific individual.
  • For more information about data processing and use, please see Google's Terms of Service.

How to Disable Google Analytics Tracking

If you do not wish to provide anonymous data about your website usage to Google Analytics, you can use the plugin provided by Google. Once you install it in your browser and activate it, no further data will be sent.